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Any lawyers in the group
Still working on it. I've met with the lawyer and we are attempting to get them to fix it without a lawsuit. Mostly it means getting them to replace the entire system with a larger unit and new ground loop. An expensive proposition on their part but I think we've got the ammo to win a lawsuit. Years worth of power consumption data put the lie to their written energy consumption and payback projections.
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Ken, how do you know the ground loop is faulty? My buddy in Ann Arbor, Mich. helped install his own loop and said it wasn't bad---the biggest deal was getting an excavator on the property and keeping the walls of the trench from caving in (he has sand). The way he described it it was about a 2" dia. black poly piping buried underground. The syytem he has is ten years old and he doesn't spend more than $32 a month year round heating/cooling 6,000 sq ft of living space. As far as the mechanicals, isn't that something that is easily replaced? Going back to the piping, I know myself it's easy to kink a pipe when backfilling---is it possible that it was kinked somewhat after backfilling and settling resulted in more kinkage---just a thought.
Also, don't you have an engineering background? What if you did a resistance or volume test using compressed air (maybe comp air in on one side of the pipe and measure volume/pressure on the other end---that should tell you if there is an obstruction/kink)????
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The loop installer gave me a written description of the loop as he installed it. It doesn't match the loop requirements that the manufacturer specified. The trench is significantly shorter than specified, the pipe density is greater than allowed and the overall pipe length and loop volume is less than required. Not to mention the fact that it won't hold pressure for more than a month.
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Ken,
I may be missing something here but: it would seem if it is not working for any reason to do with the equipment or installation it would not be your responibility to prove why and so forth. It would seem if it has never worked it would be who ever sold and installed it to prove it was not their fault.
But I'm just that way.
Without rereading the total thread, it the mfg is a stockholder owned company, buy yourself ONE share. It will give you info not open to the general public. Might help.
GD, GB
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Ken have you weighed the cost of litigation against replacing the pipe yourself? Before you know it, you may have had to pay a lawyer AND replace it. Not to mention all the stress involved and the downtime of the system.
Another thought: homeowners insurance--is it possible they will repalce it for you and then they will go after the installer. You may have to be careful how you ask or frame the questions or they might turn you down.
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KT, that's the whole point. They claim it is working I claim it is not.
Earthwrks, frankly I don't care about the cost of litigation. If it costs me money to fix I'd rather give the money to a lawyer than to them. It's not just a loop problem. The unit is undersized and the installation is all screwed up. To top it off I paid extra for a 10 year "no hassle" parts and labor warranty and the dealer dropped the product line and won't service it. I want them to eat it.
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